Call Recording and Compliance: What You Need to Know

Call Recording and Compliance: What You Need to Know

Recording calls between a business and a customer is not a new phenomenon. Companies have historically relied on call recording software for a number of reasons – better agent training, improving customer service relationships, and staying in compliance – to name a...
Ray Morgan Company Fire Relief Fund

Ray Morgan Company Fire Relief Fund

November 16th, 2018 / By Clarissa Allison Ray Morgan Company Fire Relief Fund 2018 has been one of the worst wildfire seasons on record in California. Recently, foehn winds caused another round of massively destructive fires to sweep across the state. The Woolsey...